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Sonic, where dreams go to die

Opening of fast-food chain in Middleton fails to meet customer expectations

For the Midwest, there have been few food mysteries more elusive than the Sonic fast-food chain. Having run a sadistically tantalizing slew of television commercial advertisements on Wisconsin networks since 2004, many of them quite memorable for their campiness, Sonic has had us lamenting the lack of a franchise in closer proximity than Illinois or Iowa, where the nearest ones had been. Until now.

That’s right — as of Jan. 26, one of the first Sonics in Wisconsin opened its drive-in stalls to customers right here in Dane County. While the location is technically in Middleton, farther down University Avenue, the distance is not much of a deterrent since it makes little sense to go to Sonic, a 1950s styled drive-in joint, without taking a car anyway.

In fact, unlike some Sonics, the Middleton location does not offer any indoor seating or ordering, the closest alternative to the 20-plus car stalls being a small patio equipped with a menu board, ordering station and several scattered tables and chairs. While few people will be walking to Sonic in general, the arrangement is especially disagreeable in the bitter winter months.

Unless of course the food was especially worth the discomfort. This, however, is not the case. While one of Sonic’s current marketing slogans is “It’s not just good … it’s Sonic good,” one is left wondering what exactly “Sonic good” entails and if such a qualifier is even a positive thing.

I decided on a chicken club sandwich, tater tots and a strawberry limeade, electing what seemed to be the most representative of the Sonic promise, “Sonic’s got it … others don’t.” While that much is true — no other fast-food joints will readily throw tots and syrupy Sierra Mist at you — the mere distinction of uniqueness does not in itself make the food palatable.

Despite being out of bacon, which is pardonable given the restaurant’s hectic opening day — they actually closed more than an hour early because of it — the chicken club sandwich, peculiarly served on “Texas toast,” i.e., buttery bread, was exceptionally constructed, mimicking the menu picture relatively well. The taste, too, was surprisingly agreeable, for fast-food produce at least. However, around the halfway point, the initially crispy breaded chicken breast, no doubt processed to hell and containing more newspaper and raccoon than actually chicken, had been rendered as soggy as the pallid tomato by the mayonnaise and lettuce. A new meaning of fast-food … not only served to you fast, but also meant to be eaten fast before deteriorating.

Stealing a bite of my friend’s cheeseburger proved to be even less pleasant. The two flimsy meat patties, cheese and bread had essentially merged together, disallowing any ingredients to be distinguished, instead yielding just a mouthful of the generic and greasy, on-par with McDonald’s.

But the tots! You cannot possibly mess up tater tots, right? They are just … tots. Well, to get into semantics, mine more resembled tater mash or a sad burial site of fallen tots. Yet even the few that didn’t look like they had been hit by a bus tasted just the same as their fallen comrades, like any other tater tot you have ever eaten, but probably worse for you since they’re fried. And a word to the wise — avoid the cheese tots. I’m convinced the paltry amount of “cheese” they give you is actually a polymer compound of some sort.

Even the drinks, another of Sonic’s selling points, left something to be desired. They also left a vague burning feeling in our throats. The zillion-some combinations Sonic touts are mostly just Sierra Mist with an overbearing amount of saccharine, artificial tasting fruit syrup. Oh, and a lime wedge.

Yet there are (a few) good things to be said about Sonic. The variety of the menu is indeed refreshing — if not downright perplexing (bananas on their dollar menu and blue coconut ice-cream drinks). Also, the retro-feel of a drive-in joint is both nostalgic and quaint. The customer service was impressive and welcoming, and the plentitude of large windows allow for accountability of their professional service and the joint’s cleanliness.

With plans of building approximately 30 Sonics in Wisconsin during the next few years already in motion and several popping up in Illinois in the last year, it looks like Sonic is in the Midwest to stay.

Ultimately what kills the Sonic experience is the ridiculous cloud of hype that surrounds the restaurant’s image. After years of being frustrated to no end by Sonic commercials, people are bound to expect great things. Our dreams and hopes blind us to the fact that, after all, Sonic really is just another fast-food chain.

2 stars out of 5.

10 Comments | Leave a comment

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YESSSSSSSS, as a person from the south, I can attest to the absolutely fatty goodness of Sonics.

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Now I really want some tater tots.

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Dead Fucking Wrong.

I had Sonic last night. It was awesomeness. Don’t think of it as a fine food establishment; it’s fast food, on par with Culver’s.

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Is that a Patton Oswalt quote in the headline?

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Wait, it’s Daniel Tosh. Scratch my first comment.

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More like Daniel TOTS amirite?

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this author is an idiot. Sonic has come down from the heavens to save WI fast food.

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This is the worst article I have ever read. I feel as though you just didn’t receive a straw with your food and you decided to destroy a great establishment with a poorly written article. Did you consider the fact that the place was super busy when you went so quality was sure to be down. Give the place or should I say Heaven a chance. Your palette must not be defined enough to enjoy all of the great flavors that hit your taste buds with just the first gulp of a real fruit smoothie. It is not the food that makes Sonic great it is the drinks and the journey .

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SONIC IS THE SHIT.

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I went to Sonic’s Monday at about 6:30pm the waited 6 minutes ..not bad. So I get to pull in and there are two lines of cars. One for the “car hops” and one for the drive thru. I choose the drive thru there where only 2 cars ahead of me. Lots more for the stall service (after eating my food I know why they call it stall service!). I’m one car away from giving my order and this masked guy knocks on my window, he starts to dress me down because somewhere along the line I did not see the hand written sign on a piece of cardboard that say’s stop here! He went on to tell me in a really nasty tone of voice that the next time I was there to follow the directions. I’m looking at him thinking “is this guy crazy?” I told him I could understand his frustration but that I was a paying customer and I was in line and did not see a sign and don’t talk to me in a demeaning and condescending tone of voice talk to me like you want me to return. His response was that there where so many people coming to Sonic’s that they did not need my business and if I did not like it I could leave because he Is or was a “Navy Seal” and that is how he talks to people! I told him I did not think that that the owners would like him talking like this to customers His reply was the owner was a Navy Seal also!…huh! Ok at this point I thought I was being Punk’n ,Where is Aston? No Aston, it was real He told me He was contracted security and this is how it is and if I did not like it I could get out of line and leave. When it was my turn I ordered the Manager to come out and talk to me before I ordered. He did what most Manager’s do when they have poorly trained staff which was give me what ever I was going to order for free, I told him I was getting dinner for five. I ordered any and everything I thought my family would like to try I had two bags the size of grocery sacks and none of it was as good as a IN and OUT Burger, Wendy’s, Mac D, Popeye’s, Carl’s Jr,Culver’s,Subway,or my own hamburgers made fresh at home. “WITH OVER 200,000 PEOPLE LOSING THEIR JOBS BECAUSE OF BUSINESS CLOSING UP AND A COMPANY LIKE CIRCUT CITY CLOSING ALL THEIR STORE AND BEING KNOWN FOR AWFUL CUSTOMER SERVICE WHAT KIND OF CLOWN WOULD TELL SOMEONE” YOU CAN GET OUT OF LINE WE DON’T NEED YOUR BUSINESS BECAUSE LOOK WE HAVE LOTS OF PEOPLE COMING HERE WE DON’T NEED YOU” MAYBE TODAY YOU DON’T NEED ME ….TIME WILL TELL CIRCUT CITY… OH I MEAN SONIC’S” MIDDLETON WI

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